Privacy Policy

At Salesucre.com, operated by El Ramlawy Food under the brand Salé Sucré Pâtisserie, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, store, and safeguard your information when you visit our website or place an online order.

Information We Collect

When you use our website, we may collect the following information:

a. Personal Information:

• Name
• Email address
• Phone number
• Billing and delivery addresses
• Payment details (processed securely via third-party payment gateways)
  
  

b. Usage Data:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Device type

c. Cookies: We use cookies and similar technologies to improve user experience, remember preferences, and analyze website traffic.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you regarding your order or inquiry
• Send updates, promotions, or service-related messages (if you opt in)
• Improve our website, products, and services
• Detect and prevent fraud or misuse

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Payment processing providers (for secure transactions)
• Delivery partners (to fulfill your order)
• IT and system support providers (to maintain website operations)
• Government authorities or legal bodies when required by law

Data Security

We take your data security seriously. We implement technical and organizational measures to protect your information, including encryption, secure servers, and limited access controls. However, no method of transmission over the internet is 100% secure.

 

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to incorrect or outdated information
• Request deletion of your personal data (where legally applicable)
• Withdraw consent to marketing communications at any time
• To exercise any of these rights, contact us at: info@salesucre.com

Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by law (e.g., for accounting and tax purposes).

 

External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their policies before providing any personal data.